Politique de confidentialité
This policy explains how St. James Watch Co. handles personal information when you visit stjameswatchco.com, place an order, use an account or contact us. For privacy requests, email support@stjameswatchco.com.
Information and its sources
Business contact address: St. James Watch Co., 1209 Mountain Road Pl NE, Albuquerque, New Mexico 87110, United States.
We receive information you provide, including your name, email, phone number, billing and shipping addresses, order details, account preferences and support messages. Payment providers process payment credentials; we receive the transaction information needed to manage orders, refunds and payment disputes. Please do not email complete payment-card details or passwords.
When you browse the store, Shopify and connected services can collect information such as your IP address, device and browser details, pages viewed, cart activity and cookie identifiers. We also receive information from payment, delivery and fraud-prevention providers, including transaction status and delivery updates.
Why information is used
- To accept and fulfill orders, process payments and returns, deliver products and provide customer support.
- To operate accounts and the website, remember permitted preferences, diagnose problems and improve the shopping experience.
- To detect fraud, protect accounts and systems, respond to disputes and comply with legal, tax and accounting duties.
- To provide marketing or personalized advertising where permitted by law and your choices. You can unsubscribe from marketing emails through their unsubscribe link or by contacting us; necessary order messages may continue.
Who receives information
We share information necessary for these purposes with Shopify and providers supporting payment processing, hosting, fulfillment, shipping, customer support, security and analytics. Marketing providers may receive information where those features are used and the required permissions have been obtained. We may disclose information to comply with valid legal obligations, protect rights, or facilitate a business transfer subject to appropriate safeguards and applicable notice requirements.
Shopify's role
Shopify hosts this store and processes information to provide its services. Where enhanced Shopify services are used, Shopify may combine information from interactions with our store, other merchants and Shopify to provide services such as personalization, fraud prevention and advertising, subject to applicable consent and opt-out choices. For processing Shopify controls, see the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Cookies and advertising choices
Necessary cookies support functions such as the cart, checkout and security. Other technologies may support analytics, preferences or advertising. Where consent is required, use the store's cookie controls to choose whether to allow non-essential uses and to withdraw consent. Browser controls can also restrict cookies, although some store features may be affected.
You can use our data sharing opt-out page where available, or email us, to exercise applicable rights concerning sale, sharing or targeted advertising. Advertising-related disclosures can fall within these legal definitions even when no money is exchanged. Applicable Global Privacy Control signals are handled through Shopify's privacy controls. A preference may need to be renewed when you use another browser or device.
International processing
Information may be stored or processed in the United States and other countries where our providers operate. Local privacy laws may differ, and information can be subject to lawful access by authorities there. Where transfer safeguards are legally required, appropriate mechanisms must apply, such as recognized adequacy decisions or approved contractual protections. Contact us for information about safeguards relevant to your data.
Retention and security
Information is retained for as long as reasonably necessary to fulfill the purposes described here, meet legal recordkeeping duties, resolve disputes and prevent fraud. The period depends on the type of record and applicable obligations. When it is no longer needed, information is deleted or de-identified as appropriate.
We use reasonable safeguards to protect information. No transmission or storage method is completely secure. Keep your account credentials private and avoid sending sensitive information through ordinary email.
Your rights
Depending on where you live and the laws that apply, you may request access, correction, deletion or a copy of your information, restrict or object to certain uses, withdraw consent, or opt out of sale, sharing or targeted advertising. Some laws also provide an appeal when a request is refused and permit an authorized agent to act for you. We will not unlawfully discriminate against you for exercising a privacy right.
Send requests to support@stjameswatchco.com. We may need proportionate information to verify your identity or an agent's authority. We respond within applicable legal deadlines and explain any lawful limitation. Withdrawing consent does not make earlier lawful processing invalid.
Additional information for the UK and Europe
Where UK or European data protection law applies, processing may rely on performing a contract, complying with a legal duty, consent where required, or a legitimate interest such as securing and improving the store where your rights do not override that interest. You may object to processing based on legitimate interests and to direct marketing. You may complain to your local data protection authority, including the UK Information Commissioner's Office where applicable.
Children and external websites
This store is not directed at children. If you believe a child has provided personal information inappropriately, contact us so we can investigate and take suitable action. External links and third-party services have their own privacy practices; review their notices when using them.
Changes and contact
We may revise this policy to reflect changes in the store or legal requirements. Material changes will be communicated as required by law, and additional consent will be requested when necessary. For questions, complaints or privacy requests, contact St. James Watch Co. at support@stjameswatchco.com.