Contact information
Contact Information
At VITELLO, we are committed to providing reliable customer support and making it easy for our customers to get assistance with their orders, products, returns, shipping, and other inquiries.
Customer Support
For questions, assistance, or concerns regarding your order or our products, please contact our customer support team by email:
Email: support@vitelloshop.com
Our team will review your request and respond as soon as reasonably possible.
Order Support
If you are contacting us about an existing order, please include your order number and the email address used when placing your order.
Providing this information helps our support team locate your order and assist you more efficiently.
You can contact us regarding:
-
Order status and tracking;
-
Shipping and delivery questions;
-
Product questions;
-
Returns and refunds;
-
Exchanges;
-
Damaged, defective, or incorrect products;
-
Order modifications or cancellation requests;
-
Payment-related questions;
-
General customer service inquiries.
Returns and Refunds
If you would like to request a return, exchange, or refund, please contact:
Please contact our team before returning any product. Return instructions and the appropriate return destination will be provided when applicable.
Returns and refunds are subject to our Return and Refund Policy.
Shipping and Delivery Support
For questions about shipping, tracking information, delayed shipments, or delivery issues, please contact:
When contacting us about a shipment, please provide your order number and any relevant tracking information available to you.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or different from what you ordered, please contact our customer support team as soon as possible.
When appropriate, include clear photographs or videos showing the issue so our team can review your request efficiently.
Privacy Requests
For questions regarding your personal information, privacy rights, or our Privacy Policy, please contact:
Privacy requests will be handled in accordance with our Privacy Policy and applicable privacy laws.
Website
You can visit our official online store at:
vitelloshop.com
Information regarding our products, shipping, returns, privacy practices, and Terms of Service is available through our website.
Contact Details
VITELLO
Website: vitelloshop.com
Customer Support: support@vitelloshop.com
For the fastest assistance, please contact us by email and provide all relevant information regarding your request.